Financially diligent. Communicators supreme.
Chartered accountant. Proprietary secure portal.
We know the core two things which define a well-run block:
Every supplier invoice checked for value-for-money. Service-charge debts pursued with strength and fairness. Quarterly financial reports shared with RTM directors. Service charge accounts always filed on time.
Director notices, leaseholder financial statements, contractor visit requests, and a periodic newsletter to approved stakeholders.
Everything in one place. We remove your stress.
A snapshot of what we've inherited and addressed in blocks under our management. Anonymised; current and former clients are not identified.
Asbestos re-inspection had been overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, the budget honestly reset with leaseholders, the works completed safely. No surprises sprung; every cost choice explained at the time it was made.
Commissioned a competent FRA within weeks of taking over. Got the directors out of unknowing liability under the Regulatory Reform (Fire Safety) Order 2005 and the Building Safety Act 2022, and put the remediation actions on a tracked plan.
Reviewed the balances, pursued recovery proportionately and firmly, kept the block solvent through the recovery period. Disputed line-items revisited from the lease, not the prior agent's invoice.
And absolute refusal from the previous managing agent to provide any more than the legally required minimum information. The portal exists so this cannot happen on our watch - every message logged, every action tracked, every response visible to its leaseholder.
Whatever your legal structure - RTM, Residents' Association, or organised leaseholders - the principal is the same: the people who live in the block. That's who we collaborate with, honestly.
We take on a small number of buildings each year, to ensure each is given the attention required.